Out-of-hours Emergency Dental Treatment Policy

If you have a dental emergency we aim to offer you treatment within 24 hours on our normal working days. When the surgery is closed you may need urgent treatment if you have:

• Toothache or swelling that suggests an infection of a tooth or gum
• Severe toothache or facial pain which is not controlled by taking over-the-counter painkillers
• Trauma of the face, mouth or teeth after a recent accident or injury
• A permanent tooth knocked out
• Bleeding after tooth extraction that you cannot control
• Serious swelling of the mouth or face which is getting worse

Please call the practice in the first instance on: 01332 773838.

If you are a Denplan member, please call the Denplan Patient Helpline on 0800 844999.

NHS England: For Out of hours NHS dental treatment when the surgery is closed call 111.

England: You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation call 111 if:

• You need medical help fast but it’s not a 999 emergency
• You think you need to go to A&E or need another NHS urgent care service
• You don’t know who to call or you don’t have a GP to call
• You need health information or reassurance about what to do next]

For less urgent health needs, contact your GP or local pharmacist in the usual way.

For immediate, life-threatening emergencies call 999.